Question 1

When does my order ship?

Answer

We ship each days’ box within the time assigned. Shipping of your first box will start from the next Monday of your subscription order. After confirmation of your payment, you'll get a mail stating starting date of your subscription.

Question 2

Which carrier do you use to send the box?

Answer

Our in-house delivery fleet will deliver the box to your door thereby maintaining quality control. In case your delivery is not in our usual route, delivery will be done through any of our reputed partners. However, in any case, full responsibility of delivery shall be of fruut.in

Question 3

Are you able to guarantee delivery timings?

Answer

We get your boxes to you as per your opted time range, but from time to time, there are can be delayed due to inclement weather or maintenance that are outside of our control.

Question 4

Is there an option for daily delivery?

Answer

Currently we are delivering fruits only in corporate areas and thus there are no deliveries on Saturday & Sundays. Send us a mail on fruut.in@gmail.com and we'll update you when we start weekend deliveries.

Question 5

What if i am going out of town for few days

Answer

You can WhatsApp us on +91-8928475044 and we’ll not deliver on those dates.

Question 6

How many boxes are included in the package?

Answer

All our packages are for 20 boxes in a month, delivered Monday to Friday in your selected time slot. There are no deliveries on Sunday and on public holidays. There are one-time packages for trial and 60-box package (delivered for three months)
If due to some unforeseen circumstances, 20 deliveries could not be completed with the calendar month, same shall be provided in the subsequent month.

Question 7

Can I select which fruits should I receive?

Answer

Unfortunately, all fruits are seasonal and we’ll supply only fruits which are available in good quality in running season. However, you are free to avoid some fruits based on your taste, medical constraints or allergies. WhatsApp No. +91-8 928475044

Question 8

What if the box is damaged/tampered or fruits are not fresh.

Answer

We keep quality and customer customer satisfaction above all. if you are not fully satisfied with the product, WhatsApp us the inside image along with your name sticker and we’ll look into it. WhatsApp No. +91-8 928475044

Question 9

Can I modify my box contents or delivery address?

Answer

For any change in contents, delivery details, etc you can reach us through WhatsApp and we’ll provide our full support. However, please do note that it takes 2-3 businness days for any changes to reflect in our system. Also, your delivery address can only be changed within our service areas. WhatsApp No. +91-8928475044

Question 10

Are there any taxes and delivery charges on the product?

Answer

All prices shown on the website are inclusive of all taxes and delivery. You don’t need to pay anything extra above the shown price.

Question 11

Do you accept card/wallet/offline/cash payments ?

Answer

We prefer online payment through our portal. However, if you are facing some issues with online payment, you can deposit the same in our bank account and WhatsApp us the screenshot.
Bank Details
GC Instrumentation
ICICI Bank
Vasant Garden Branch,
Mulund (West), Mumbai 400 080
Current Acc No. : 119905500188
IFSC Code: ICIC0001199 Alternateively, you can use UPI: fruut@icici ( QR Link)

PayTM: 8928475044 ( QR Link)

WhatsApp No. +91-8928475044

Question 12

How can i contact fruut.in if I have any questions?

Answer

You can WhatsApp us on +91-8928475044 and we’ll get back to you.

Question 13

How can I contact you for Investment/Franchise Opportunities?

Answer

You can mail us on fruut.in@gmail.com

Special Discount for Andheri east, Coupon Code: ANDHERI10

FAQs

Frequently asked questions